Sales • Full-time • Singapore

Retail Shop Manager

About Wine Portal

The Wine Portal Group is an end-to-end wine sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine.

We strive to go beyond for the Asian wine community through our various brands including:

  1. Park90 – an award-winning wine lounge that has established itself amongst connoisseurs
  2. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience
  3. Wine90 – our introductory wine bar for aficionados of all levels
  4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking

Job Highlights

  • Internal promotion (career growth)
  • Annual performance & performance bonus
  • Company expanding
  • Employee discounts

Grand Cru is seeking for a matured and driven Retail Manager for its upcoming shop to open on Orchard Road. The ideal candidate should possess the following:


What You Will Do

  • Manage operational activities in the store
  • Expand and develop on company’s product knowledge
  • Handle customer, staff complaints and feedback
  • Proficient in the store’s operational system
  • Ensure overall cleanliness of the retail store
  • Oversee closing and opening procedures of the store
  • Reviewing operational challenges to identify issues obstructing performance
  • Responsible for ordering monthly stationary for the store
  • Record order and issue invoice using standard invoice number set by HQ’s Account Department.
  • Responsible for weekly wine order
  • Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
  • Responsible for wine stock take
  • Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
  • Liaise with neighbourhood restaurants and pubs for new business opportunities Managing ERP related tasks and responsibilities as required in the role
  • Carry out any other retail duties as per reporting manager

Requirements

  • 2 to 4 years of prior experience in the role
  • Strong leadership and organisational skills
  • Strong written and oral communication skills for managing business
  • Ability to follow instruction and deliver quality results
  • Ability to use Microsoft Office and retail operational system
  • Sound knowledge in wine
  • Sound knowledge on retail products
  • Proficient in English
  • Ability to work flexible hours, on the weekends and holidays

To apply for this position, please email your C.V. to careers@wineportal.com. Do include your reason for leaving your current or previous employment, notice period if applicable, last drawn and expected salary.